You’re seeing signs of disengagement from a team member at work.
Don’t assume they’ve stopped caring.
Before jumping to conclusions, consider these three questions:
Skill – Are they capable of doing the job that’s expected of them?
Will – Are they motivated to do the job that’s expected of them?
Clarity – Do they understand the job that’s expected of them?
These three lenses help you move past surface-level observations and helps you both understand how they’re really going.
Once you find the gap, here’s how you can try closing it::
If it’s a skill gap, close it with training or guidance.
If it’s a will gap, explore intrinsic or extrinsic rewards.
If it’s a clarity gap, clearly define the role together and check in regularly.
Performance shifts don’t happen in a vacuum.
These questions help you get to the heart of the matter.
And more importantly, respond with care and understanding.