Document it

Creating email or message trails is an immensely useful habit. 

Whenever you discuss something offline, immediately capture what was discussed or agreed to in a follow-up message to the other person.

The message does not have to be long or extensive – it just needs to convey the significance of the exchange.

Our memories are prone to failing, so a digital record between two people will help things not get missed.

A message will also encourage both sides to take action after the conversation. 

And you’ll be glad to have made a digital record if disagreements arise about what was discussed.

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