Refund policy

If you run a business that does a high volume of transactions at low prices, you may want to consider a policy of automatic refunds upon request.

For this type of business model, refunds are usually a low percentage of overall sales, which means it may cost you more in time, effort and dollars to manage every request than simply issuing an automatic refund when asked.

If you’re worried that people will game this system, don’t be. The vast majority of people are good natured and don’t act maliciously.

Plus an automatic refund policy builds goodwill. People will be more confident in their decision to purchase from you, and if they’re not satisfied then an automatic refund is the easiest solution for everyone involved.

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Ben and Bec have taken me through the QLA Framework over the past 12 months. They have a unique understanding of what twenty-somethings are seeking - clarity, purpose and systems to achieve what they want in life (to name a few). It is with sobering gratitude that I can reflect on the past year and say wholeheartedly that I've managed to gain all of the above with QLA’s help.

The Quarter Life Framework is so simple, yet so powerful. I tend to overcomplicate things and burden myself with a lot of different problems to make sure everything is working. The Framework allowed me to simply get clear on what I actually wanted. A lot of the things that were stressing me and bothering me fell away when I realised they didn't really matter or they didn’t affect what I was aiming for. It allowed me to be more laser-focused on the actions that would help me get to where I want to.

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Quarter Life Academy not only enabled me to gain clarity in what I want for myself now and in the future, but also empowered me and grounded me with a confidence that I can achieve all I set out to do. Ben not only provides his insights and thought provoking questions, but he is supportive and encouraging the whole way through. The structure was comprehensive and thorough and I felt inspired to lead the career journey with Ben's caring and considered guidance. For anyone who wishes to elevate their lives beyond where they’re currently at, I recommend the Quarter Life Academy wholeheartedly.

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