Who is your customer?

Does Tiffany & Co sell an engagement ring to the giver or the wearer?

Do driving schools help learner drivers gain independence or do they give parents peace of mind that their kids will drive safer?

Do interior stylists help owners sell houses or potential owners buy homes?

It’s important to know who you’re selling to.

Your actual customer may not be the one who uses your product or service.

And your actual customer may not be the one who pays for your product or service.

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