Every organisation is governed by established processes – some explicit, some implicit.
So if you want to influence the decision-making of a group, it’s helpful to understand these established processes first to best tailor your approach.
You can discover the explicit processes by simply asking someone for the process about how certain decisions are made or how something is done.
And you can discover the implicit processes by asking someone how they would achieve a certain result, given what they know about how the organisation really works.
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